Support

We’re here to help.

Tell us what happened, which iPhone and iOS version you use, and what you expected Reclaim to do.

Contact

Email ios.sweetapps@gmail.com. Please do not include sensitive Screen Time information unless you intentionally choose to share it.

Email support

TestFlight beta

Join or reopen the Reclaim beta in TestFlight. Include the Reclaim build number shown in TestFlight when reporting a problem.

Screen Time access

Open Reclaim → Settings to check authorization and manage apps by category. If access was declined, use the Open iOS Settings action shown in Reclaim.

If Reclaim asks repeatedly, confirm that Screen Time is enabled in iOS Settings, restart the iPhone, reopen Reclaim, and try once more. Include the exact message you see when contacting support.

Category app sets

Open Reclaim → Settings → Categories, choose Family, Fitness, Creativity, Friends, Focus, or Rest, then choose the apps, app categories, and websites to quiet for that purpose. Each category keeps its own selection.

Notifications

Reclaim caps learned suggestions at two per week, skips times already covered by an automation, and keeps completion reflections quiet. You can control summaries, suggestions, and milestones separately in Settings.

Purchases and restoration

Open Reclaim → Settings → Reclaim Plus and choose Restore Purchases. Subscriptions are billed and managed by Apple. Reclaim cannot directly issue App Store refunds.

Widgets and Live Activities

Open Reclaim → Settings → Widgets & Live Activities for installation instructions. Start widgets use the category currently selected in Reclaim.

Your privacy

Screen Time and selected app identities are processed on your device. Read the complete privacy policy.